Support Data - Maintained by Audit Adminitrator (Multiple Profiles supported)
Error Definitions
TQAudit comes with pre-packaged standardized, weighted error types/categories based on AAMT/AHDI quality guidelines
Customizable error categories:
Change weights and descriptions
Customizable error type definitions:
Change error type weight, descriptions, and error categories
Add new error types that are unique to your environment
Accounts and Dictators
Can be imported in bulk from an Excel spreadsheet
Import validation identifies account and dictator discrepancies
Possible name changes
Possible change in status
Can be entered individually
Staff and Users
Staff contact information - maintain contact lists in one place
Define User permissions based on their roles and location
Specialties and Work Types
Specialties can also be assigned to Accounts and Dictators as automatic defaults for their jobs.
Audits
4 Audit Categories
TQAudit Supports four Audit Categories
Retrospective Audits
Concurrent Audits
Pass-through Audits
Training/Evaluation Audits
Unlimited Audit Types
An unlimited number of Audit Types may be defined within each Audit Category
Each audit type can have its own auto-fail threshold
Audit Modes
Ad-hoc mode - for use while working in an online (web-based) transcription platform
Batch mode - for use when job documents are downloaded for QA
Trackable Job Status
Jobs progress through different status designations as they are audited
Compared
Complete (all errors entered and job score final)
Promoted
Exported
Sent
Highly Automated
Automatic document comparison - original vs. edited
Automatic accuracy scoring based on selected error types and categories
Coordinated voice and document pairing for ease in playing voice file
Automatic opening and closing of job document as you navigate from job to job in the system
Automatic job failure if job's score falls below job's audit type failure threshold
Job Lists
Job List Overview
Job/Audit Navigation Interface
Job/Audit Tracking and Processing Interface
Job/Audit Report Management Interface
Job/Quality Analysis Tool
13 tabs with Different kinds of job/audit information listed on each tab
List controls
Over 20 criteria controls for selecting which entries appear in the list
Sort/Totals controls
Search Controls
13 different tabs with different kinds of job/audit information listed on each tab.
Jobs
Job Status
Job Comments
Specific Errors
Failed Jobs
Job Files
Job Dates
Job Metrics
Staff Metrics
Staff Editor
Audit Trail
Audit Averages
Audit Totals
List Criteria Controls
Over 20 criteria controls for selecting which entries appear in the list, based on selected attributes.
You can select any combination of these criteria and some of them have many values to select from. Each time you select or de-select some criteria, the list below is refreshed to reflect the latest combination of selected criteria.
With this many criteria, the combinations are practically endless. According to the Google calculator, 20! = 2.43290201 × 1018, so you have at least this many combinations of criteria selection available. While you might not use all of them, you will have available all the criteria combinations you need, depending upon what you need to focus on at the time.
Simple Criteria
Complex Criteria
Auditor Staff Editor Account Dictator Dictation Quality Transcription Group Editor Supervisor MT Specialty Work Type
Job Number Audit Type Audit Event Compared (Status) Complete (Status) Promoted (Status) Exported (Status) Sent (Status) Override Failed
Transcription Date Range - Start and End Date Audit Date Range - Start and End Date Comparison Controls: - Compare Type - Compare Operator - Compare Value Search Controls: - Search Column - Search Value
Trend Analysis using the Averages & Totals Tabs
The Audit Averages and Audit Totals tabs show statistical data, which is aggregated from the jobs that match the selected criteria, and grouped by one of the following attributes:
Account
Dictator
Auditor
Staff Editor
Editor
MT
All (Single row - complete rollup)
Q Score - 0 decimal places
Q Score - 1 decimal place
Q Score - 2 decimal places
Transcription Group
Specialty
Supervisor
Supr
Work Type
Year
Year-Month
Year-Quarter
Reports
Report Formats
Easily generated quantitative and qualitative reports in various formats:
Word (.rtf for Standard Reports, .doc for Custom Reports)
Excel Spreadsheets
Excel Charts
PDF
Standard Reports
TQAudit has dozens of standard reports to choose from, in the following Series:
Error Definition Report
Full Job Report (internal)
Full Job Report (for feedback)
Jobs with Multiple Audit Entries
Statistical Reports (internal)
Statistical Reports (for feedback)
Summary Reports
List Reports
Every list tab on the Job List Form can be viewed, printed or exported as a report
Columns on the Job List Form can be customized by width and visiblity, for different report purposes
AutoRun Reports
AutoRun Report Sets can be defined which identify collections of reports you run on a regular basis for different purposes, then all run together with a click of the AutoRun Reports button.
Define AutoRun Report Sets by name
AutoRun Report Sets can include List Form Tab List reports as well as regular reports, and can include exporting to different formats
Custom Reports
Custom Reports provide you with the ability to easily combine standard TQAudit RTF reports into a single report in a word document. You can run Custom Reports indiviudally and also include Custom Reports in AutoSets so that they will automatically be built when you AutoRun Reports.
Charts
Interactive Charts
With a single mouse click, TQAudit can produce an interactive Excel chart based on the average or total metrics data of your audited jobs.
Instantly create a quick glimpse of hundreds or thousands of audits
Create pie charts, bar graphs, line graphs, or column graphs
Charts have all the capabilities of Excel charts, including customization
View one of TQAudit's pre-packaged charts or design your own
Use TQAudit's portfolio tool to create a portfolio of multiple charts that you have built
Time-Line Charts
Time-Line data can be viewed on the Averages and Totals tabs of the Job List form and then converted to an Excel Chart by clicking the Chart Button.
Time-Line data includes data for each month of a twelve month window, ending at the last criteria date, or the last date there is data for, given the selected criteria.
Time-Line data and charts are available for the following:
Average Monthly Q Scores (Quality Scores)
Average Monthly Line Count
Total Monthly Job Count
Total Monthly Line Count
Help System
Fully integrated context-sensitive Help System so help is always just a click away on every form.
