TQAudit software helps you to achieve the highest-quality transcription in the business. If transcription quality is important to your organization, TQAudit can help by giving your transcription team an easy-to-use reliable and consistent method for collecting, measuring, tracking, analyzing, and improving transcription accuracy.
TQAudit Job Form: Capturing Audit accuracy information
When an editor/auditor proofreads and changes a transcription document, TQAudit automatically compares the original document to the edited one. Changes made during editing are easily viewed in order to select, quantify, and comment on the corrected errors. Information is entered into a job form for inclusion in the quality database.
TQAudit automatically records and organizes key information from each document, such as MT, editor, job number, transcription date, etc. Accuracy information is entered by selecting pre-defined and/or customized error categories and types. As errors are selected, TQAudit automatically calculates an accuracy score for the document.
TQAudit includes different presentation and analysis tools such as tables, charts, and data sorting capabilities. Your transcription data can be parsed and displayed in any way imaginable in order to shake out and alert you to weaknesses, and whether they can be attributed to the editor, transcriber, dictator, company, etc.
TQAudit Job List Form: Analysis - Viewing Job Accuracy Average Metrics by Year-Month
The Job List Form interactively displays a spectrum of Audit information, based upon different types of criteria, a variety of sort orders, and which Tab is selected. Entries in the list can represent individual jobs or metrics aggregated by totals, or as in this case, averages. In this case, no criteria at all is selected, so the list represents all the company's transcription jobs. The averages are sorted by Year-Month to view the error distribution and accuracy trend chronologically.
Whether you need to measure and track the performance of your own transcriptionists or you need to monitor whether or not an MTSO is performing at promised levels, TQAudit provides you with an easy way to meet your transcription goals.
