TQAudit is very user friendly and easy to use. It has cut auditing time for our organization by 50%! I cannot say enough about the product. We are just thrilled to be using it! I especially like the Custom Report feature, which lets me build reports for customers and MTs exactly the way I want them.
I have been in the MT field since May of 1969 and have been doing QA and audits for over 15 years. In all that time, I have never seen anything that can help track and improve transcription quality as easily and accurately as TQAudit.
I have been involved with Tyrrell Software's extremely user-friendly TQAudit product for close to two years now. Not only has it saved us huge amounts of time and money, but also our clients love the reports they receive!
As an MTSO administrator, it is imperative that I have tools that enable me to effectively measure transcription quality and efficiently provide educational feedback to staff. TQAudit is the perfect tool that fulfills both these needs.
This robust, customizable software makes short work for editors/QA staff to identify specific errors in a text file using pre-defined weighted error types. Once the error types have been identified, TQAudit does the rest of the work to quantify the information - no more manual spreadsheets or complicated calculations!
At the click of a button, TQAudit allows me to generate many types of reports so that I can identify quality issues at any level - by MT, dictator, error type, work type, specialty, etc. It can even graph results! And, it has the best Help System that gives me information at my fingertips for effectively using the software.
Since using TQAudit, I know exactly what my MTSO's quality level is and I use TQAudit data to help improve the performance of staff. TQAudit is a fantastic product. I now feel that I cannot run the business successfully without TQAudit.
Linda Best, Chief Operating Officer, Reporters Transcription Center
As a medical transcription editor, I find TQ Audit an excellent software tool to assist me in producing top-notch quality documents. Not only is it user-friendly, but also offers a great, knowledgeable support staff.
Lori Kraly, Transcription Editor, Reporters Transcription Center
TQAudit allows me to record a lot of information quickly that can then be used by management to better organize and distribute their resources.
As far as using it, I love it! It is straightforward, easy to learn, and very forgiving if you do make a mistake. Overall, I think it's a great product.
Linda Reeher, Transcription Editor, Reporters Transcription Center
My initial encounter with TQAudit made me think I was looking at a space shuttle control panel! Sooner than I ever imagined could have happened, I was comfortable and fairly confident navigating around TQAudit. Through some trial and errors that were learning experiences, my confidence level continued to increase. Now, I am happy to say, my TQAudit knowledge base has expanded so that if there are updates to be done, downloads to be made or other maintenance exercises, I embrace them; I no longer cringe. I can reason things out in order to accomplish what I need to do.
TQAudit is an invaluable tool to ensure communication that results in a quality document.
Never in my wildest dreams did I think TQAudit and I would become good friends, but that's exactly what we are! And there's a very good reason for that relationship - Christine Tyrrell and her staff are the best support team you could hope to have. Their endless patience, intricate knowledge of TQAudit, and ability to convey technical information to a non-technical person are key to me feeling the comfort that I do with TQAudit. Thanks, Christine!
Mary Lou Monahan, Transcription Editor, Reporters Transcription Center
I have been an avid software developer for the past 40 years; always passionate about and fascinated by developing tools to help people to do their jobs intuitively and effectively, whether it be aircraft simulators to teach pilots how to fly safely and skillfully, or financial systems to manage multi-million dollar budgets.
In June of 2006, when I was developing some small software tools for Reporters Transcription Center, (RTC) a local transcription company, the extraordinary challenge of accurately and reliably monitoring and improving transcription quality, using spreadsheets and emails, became clear to me and I eagerly jumped into the development of an automated system that could combine the best of database technology, spreadsheets, and word documents in a seamless, user friendly and coherent process.
By August of 2006, a simple single user system of TQAudit was in place at RTC; by October it was a multi-user system and RTC editors started to use it. Over time it evolved further and became the backbone of RTC's transcription process. RTC was my initial inspiration and alpha site. When Randy Czerenda, the president and owner of RTC said "Every transcription company needs a tool like TQAudit", and encouraged me to develop a commercial product, I took him at his word.
RTC introduced me to Sten-Tel Transcription, a larger, more complex organization that has embraced TQAudit and posed many new challenges to inspire further evolution of the software for additional flexibility, extensibility and customizability. With my involvement in MTIA, and AHDI and their QA Best Practices Initiative, my insight into the complexities and challenges of quality transcription and my admiration for transcription professionals continue to grow.
As in software development, with transcription the devil is in the details and TQAudit is now ready to help more transcription companies master their details with ease to meet their quality goals. Just as skilled aircraft pilots secure passenger safety in the sky, quality medical transcription using proven, reliable methods and processes ensures patient safety. It is a profound honor and privilege to support this noble profession, and I look forward to collaborating with more transcription organizations.
